In short
- Subscriptions may automatically renew at the applicable renewal price unless cancelled before the renewal date.
- Cancel before the renewal date to stop the next renewal. Access you have already paid for continues to the end of that period.
- A subscription is a right to use the software under the licence. BILL OS and DINE OS are installed at your business, not hosted online services.
This summary helps you find your way. The full text below is what applies.
What a subscription is
A subscription gives your business the right to use a Chameron Digital product, under the Software Licence and the plan you choose, for each billing period you pay for. How that works depends on the product:
- BILL OS is software installed on a Windows computer at your business. Other phones, tablets and computers on the same network can open it in a browser while the main computer is running. It is not a hosted online service, and the subscription does not include hosting or online storage of your business data.
- DINE OS is software a desktop app with its own local server and database, installed on a computer at your restaurant. It is not a hosted online service, and the subscription does not include hosting or online storage of your business data.
- GYM OS, EDU OS and GROCERY OS: subscription terms will be given with the offer for each product when it becomes available.
What each plan includes is confirmed with you before you pay.
Automatic renewal
Subscriptions may automatically renew at the applicable renewal price unless cancelled before the renewal date.
This is disclosed before you pay. The renewal date and renewal price are shown in your order or on your invoice. The renewal price is the price that applies to your plan when it renews. Please keep a note of your renewal date.
Cancelling before renewal
You can cancel at any time before the next renewal date. Cancelling stops the next renewal. It does not remove access you have already paid for: you keep access to the paid service until the end of the current paid period, subject to the product’s licence. Access does not continue after that period. See the Cancellation Policy.
Changing plans
To move to another plan, contact us. We will confirm what the new plan includes, its price and when the change applies before you agree to it.
Payment and refunds
Renewal payments are made in the same way as the first payment, online where offered or by invoice; see the Payment and Billing Terms. Refund requests are handled under the Refund Policy.