Support

Help with your software.

Start with the help centre for setup and troubleshooting. If you are still stuck, send a support request below or chat on WhatsApp.

Support request

Tell us what happened.

A useful request includes:

  • The product and version (Settings → Updates in BILL OS)
  • Your Windows version
  • What you were doing, and what you expected
  • What you saw instead, word for word
  • Whether it happens every time

Support is available through email (support@chamerondigital.com), WhatsApp and this form. We do not publish support hours or response-time guarantees. See the Support Policy.

Found a security problem? Follow the Security Policy instead. Billing, refund or cancellation? Choose that option on the form.

Online sending is not switched on yet. Fill in the form and use Send by email, or chat with us on WhatsApp. Nothing you type is sent until you choose.

Mobile number
How should we contact you?

What you sell or run, what you use today, and what you would like to know.

We use these details only to reply to this enquiry, by the method you choose. Fields marked * are required. Buying? See payment, auto-renewal and refund terms.

Contact us

Online sending is not switched on yet. Fill in the form and use Send by email, or chat with us on WhatsApp. Nothing you type is sent until you choose.

Mobile number
How should we contact you?

What you sell or run, what you use today, and what you would like to know.

We use these details only to reply to this enquiry, by the method you choose. Fields marked * are required. Buying? See payment, auto-renewal and refund terms.