Help · BILL OS
Use a barcode scanner
How barcode scanners work with BILL OS at the counter, and how to scan with a phone camera.
Most USB and wireless barcode scanners work like a keyboard: they type the code into the field that has focus. On the BILL OS sales screen, the product search box accepts a scan.
Set up
- Plug in the scanner and open Notepad. Scan a product: the number should appear.
- Most scanners add Enter after each scan; this is what billing usually expects.
- Open the sales screen and scan into the search box.
Phone camera scanning
On phones, BILL OS can scan with the camera in browsers that include a built-in barcode reader (Chrome on Android, and Chrome or Edge on many computers). Where the browser does not support it, the camera button is hidden.
If scans do not work
- The scanner may be set to a keyboard language that changes characters; set it to US keyboard.
- Check that the search box has focus before scanning.
- A code used on two products asks you to fix the duplicate instead of guessing.
Need a hand?
Contact technical support or chat on WhatsApp (opens WhatsApp).