In short
- You can cancel your subscription before the next renewal date.
- Cancellation prevents the next renewal.
- Cancellation does not immediately remove access you have already paid for. Access continues until the end of the paid period, and not beyond it.
This summary helps you find your way. The full text below is what applies.
How to cancel
Tell us before your renewal date, through the form (choose “Billing, refund or cancellation”), by email at support@chamerondigital.com, or on WhatsApp +91 70061 12202 (opens WhatsApp). Include your business name, the product and plan, and your invoice or payment reference. Ask us for written confirmation if you need it for your records.
What happens when you cancel
- The next renewal does not happen.
- You keep access to the applicable paid service until the end of the subscription period you have already paid for, subject to the product’s licence and how it works.
- Access does not continue after the end of that period.
If a renewal has already been charged
If you cancel after a renewal has been charged, the cancellation applies from the end of that renewed period. You may request a refund of the renewal within the window and conditions of the Refund Policy.
Your data after access ends
For software installed at your business, your data stays in your own environment. Before your paid period ends, use the product’s export or backup tools to keep a copy you can use without the software. See the Data Loss and Backup Disclaimer.
Cancellation by us
We may end a subscription if the Software Licence or Acceptable Use Policy is seriously broken, or if a payment is not made, as set out in those terms and to the extent permitted by applicable law.