Legal and policies
Our policies, in plain words.
The terms for using this website, buying a subscription and using our software. Each subject has one policy, and the others link to it. Questions: legal@chamerondigital.com.
Using this website
- Terms of UseThe rules for using this website, and how they fit with our other policies.
- Privacy PolicyWhat personal data the website collects, why, who helps us process it, and your choices. It also explains how product data differs.
- Cookie PolicyThe cookies and similar technologies this website uses, and the ones it does not.
- Acceptable Use PolicyWhat you may not do with our website, enquiry service or software.
- Intellectual Property and Trademark NoticeWho owns our names, logos, content and software, what you may do with them, and who owns your business data.
- Website Legal NoticeWho operates this website, how to reach us, and where to find our policies.
Buying, paying and renewing
- Payment and Billing TermsHow you can pay us, how billing works, and what happens if a payment fails.
- Subscription and Auto-Renewal TermsWhat a subscription gives you, and how automatic renewal works.
- Refund PolicyYou can request a refund within 15 days of purchase, subject to the conditions below.
- Cancellation PolicyCancel before the next renewal. You keep what you have already paid for until the end of that period.
- Tax and Invoice TermsHow applicable taxes and charges are worked out, and what goes on your invoice.
Using the software
- Software Licence (EULA)The terms under which your business may install and use our software.
- Download and Release PolicyHow our software is distributed, and what release information you can rely on.
- Hardware Compatibility DisclaimerWhat we do and do not promise about devices used with our software.
- Data Loss and Backup DisclaimerKeep your own tested backups. We cannot always recover data stored on your computers.
- Third-Party Integration TermsHow our software works with services run by other companies, and the limits of what we control.
- Product Availability DisclaimerWhich products are available now, and what descriptions of upcoming products mean.