The front desk, in order.

1. 01

   Renewals remembered too late

   Members whose plans end this week, and those who owe money, should be a list, not a memory.

2. 02

   A register at the front desk

   Who came in today, and who has not been seen for a while, is hard to see on paper.

3. 03

   Trainer sessions and payments

   Personal training, trainer schedules and what each session earned need one record.

1. 06:00Doors openEarly members check in
2. 10:30A new member joinsPlan chosen, first payment taken
3. 15:00Renewals dueWho to remind before the week ends
4. 19:00Evening rushThe busiest hour at the desk
5. 22:00Desk closesToday’s payments and dues

• SolutionGyms and fitness centresA gym runs on renewals. GYM OS is Chameron Digital’s product for the front desk: memberships, check-ins, renewals and dues.

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