Back up and restore DINE OS

The owner can export the DINE OS database as a backup file and restore from one. Treat backup files with care: each one holds every order, bill and setting.

Make a backup

1. Sign in as the owner, at a quiet time when no orders are open.
2. Export the database and save the file.
3. Copy the file somewhere off the restaurant computer, such as an external drive kept at home, so one fault or theft cannot take both.
4. Name it with the date, so you can tell backups apart.

How often is your decision: the backup is your safety net for everything since the last one. A daily backup after closing is a sensible minimum for most restaurants.

Restore a backup

• A restore checks the file first and keeps a safety copy of the current database, so you can go back if you chose the wrong file.
• DINE OS needs a restart after a restore.
• After the restart, check the latest bills and the menu before you take orders.

Keep backups safe

• Keep backups off the restaurant computer, somewhere only you can reach.
• Practise a restore on a spare computer now and then, so you know the backups work before you need them.
• If you need help with a restore, contact support with the product version and what you see.